Software we run ourselves
Shipzen
Quotes, orders and delivery tracking for businesses that ship goods to their customers.
A quote the customer understands
Shipping starts with a price. Shipzen puts the service options and costs in front of the customer clearly, so the team can honour what was quoted.
Shipping estimates, service options, customer clarity
From order to delivered, on one record
Once a quote becomes an order, everyone can see where it is, from intake to fulfilment, without chasing updates by phone.
Order records, fulfilment status, customer updates
Payments that follow the shipment
Payment context sits with the order and the customer record, so staff aren't copying details between tools to follow up.
Payment handoffs, staff workflows, customer records
Still being improved
Shipzen is our own product, so the bottlenecks we see in quoting and fulfilment shape what we change next.
Workflow design, product iteration
Why a consultancy runs its own product
Shipzen puts us through onboarding, support calls and reliability problems first-hand. When we build for clients, those lessons come with us.
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